PRIVACY POLICY

Effective Date: May 1, 2026

Have A Seat NYC respects your privacy and is committed to protecting the personal information you share with us through our website, www.haveaseatnyc.com.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how you may contact us with questions.

Information We Collect

We may collect personal information when you visit our website, place an order, submit a custom order inquiry, contact us, sign up for updates, or otherwise interact with Have A Seat NYC.

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Custom order details, including artwork or logo files you provide

  • Payment-related information

  • Messages, inquiries, or customer service communications

  • Device, browser, and website usage information

  • IP address, cookie data, and analytics information

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Respond to customer service questions

  • Provide order confirmations, shipping updates, and related communications

  • Review and process custom order requests

  • Prepare quotes, invoices, and proofs

  • Improve our website, products, and customer experience

  • Prevent fraud, unauthorized transactions, or misuse of our website

  • Measure website traffic, marketing performance, and user engagement

  • Comply with legal, tax, accounting, or business obligations

Payment Processing

Payments are securely processed through trusted third-party payment providers.

Have A Seat NYC does not store full credit card numbers or full payment card details on our own servers. Payment information is handled by our payment processors according to their own security and privacy practices.

Cookies and Analytics

Our website may use cookies, analytics tools, pixels, and similar technologies to help us understand website traffic, improve site functionality, measure marketing performance, and provide a better shopping experience.

These tools may collect information such as your browser type, device type, pages visited, time spent on the site, referring websites, and interactions with our website.

Visitors may choose “Manage cookies” in our cookie banner to review cookie options and opt out of non-essential cookies where available. Some cookies may be necessary for website functionality, security, checkout, and order processing.

You may also be able to adjust your browser settings to refuse or limit cookies. Please note that disabling cookies may affect certain website features or shopping functionality.

Email Communications

If you sign up for updates, submit an inquiry, or purchase from us, we may send you emails related to your order, custom request, customer service matter, or marketing updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails or by contacting us directly. Transactional emails related to orders or customer service may still be sent when necessary.

How Information Is Shared

We do not sell your personal information.

We may share information only as needed with trusted third parties who help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting and ecommerce platforms, including Squarespace

  • Email and marketing service providers

  • Analytics and advertising providers

  • Order fulfillment, production, or operational service providers

  • Professional advisors, such as accountants, legal advisors, or business consultants, when necessary

We may also disclose information if required by law, legal process, fraud prevention, security purposes, or to protect the rights and safety of Have A Seat NYC, our customers, or others.

Custom Orders and Artwork

If you submit logos, artwork, brand files, or other materials for a custom order, we use those materials only to review, quote, prepare, produce, and fulfill your custom order unless otherwise agreed in writing.

You are responsible for ensuring that you have the rights or permission to use any artwork, logo, trademark, or other material submitted to Have A Seat NYC.

Data Security

We use reasonable administrative, technical, and operational safeguards to help protect personal information. However, no website, payment system, or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

The FTC recommends that businesses be transparent about how they collect, use, share, and protect personal information, so it’s smart to include this kind of security language without overpromising. (Federal Trade Commission)

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and operate our business.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have received personal information from a child under 13, we will take reasonable steps to delete it.

Your Privacy Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to any legal, business, accounting, or order fulfillment obligations that require us to retain it.

You may also opt out of marketing emails at any time.

Third-Party Websites

Our website may include links to third-party websites, platforms, or retailers. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy may be directed to:

Have A Seat NYCEmail: info@haveaseatnyc.com